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iLight system isn't working, we need someone to help

Please use the Email button on this page to send a support request directly to the technical team.

  • Please explain the problem you are experiencing in as much detail as possible so that we can provide an initial assessment and attempt a remote solution.
  • Please include the site address so that we can look up any records we may have about your iLight installation.
  • Please include a telephone number if possible, as we may need to call you to carry out additional remote support to accurately diagnose the problem ahead of a site visit.

We will coordinate with our Field Service team to offer available dates for attendance and confirm cost of this and any parts that have been determined to be necessary.