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iLight Software & Apps

iCANsoft programming guide

Approved users with access to the SW-2 Software Kit can visit the Download Centre where there are programming manuals and other support materials. Read more...

How do I install the driver for the Cooper Controls USB converter?

All the necessary drivers are included with an installation of the iLight software. We recommend that you use latest version of the iLight Read more...

Does iCANsoft work with Windows 10?

Yes, iLight software  (iCANsoft, Device Editor and associated programs) is compatible with Windows 10 if you are using iCANsoft version 3.1.7 or Read more...

How do I update my iLight software?

Updates for iLight programming software are available from the Download Centre: www.ilight.info User registration required. Access will be granted Read more...

iLight Remote app not longer connects to the EG2?

The iLight Remote app works in conjunction with the EG2 Ethernet Gateway. Please ensure that your EG2 is still powered. Cycling the power to the EG2 (turn Read more...

Where can I download the iLight app?

You can download it for free from the iTunes store of Google Play store. Search for iLight Remote. Read more...

I am getting an 'unable to open port' message when trying to connect to the iLight network

'Unable to open port' appears when the iLight software is unable to establish a connection with the iLight CAN network. This can be for several Read more...

looking for sw2 software kit

The SW-2 Software Kit contains the iLight programming software, PC Node CAN interface and connection cables. The SW-2 can be purchased subject to Read more...

I have forgotten my login details for www.iLight.info

If you have forgotten your password, please choose the 'forgotten password' option on the login screen. If you have forgotten your username, Read more...

How do I change iLight touchscreen programming?

An iLight touchscreen configuration is edited using the TSC3050 Editor which is provided as part of the iCANsoft & Tools Suite software package (SW-2 Read more...

How do you copy a sequence to another device?

In the Sequences tab, go to the relevant sequence and right-click on any of the action lines of the sequence, then choose Select All. Right-click again an Read more...

is there an ilight specialist service engineer for York area

Our iLight Service Engineers cover the whole of the UK. If you would like to book an engineering visit, please email fieldservicecc@eaton.com, or phone 019 Read more...

What does the Virtual Panel State action mean?

This action works on a 'virtual' level which means that it will be responded to by input devices according to their Area allocation, rather than Read more...

Supply voltage not supported on device?

Not all iLight products have supply voltage feedback into the software. Control Panels and accessories with the blue connector (previous generation) do Read more...

TSC3050 Touchscreen Editor upload error "The application has failed to start because its side by side configuration is incorrect".

This error occurs if Windows is trying to run an incorrect version of the C++ Runtime Libraries which are utilised by many programs. This may be Read more...