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Can I get information on iCANsoft programming and devices configurations in the network

Each device on an iLight system stores its configuration and this can be retrieved by an Eaton Lighting Systems engineer or via iLight programming software (available to approved users only).

The exceptions are Area labels and TSC30/TSC50 touchscreen configurations.

Eaton keeps archived records of sites we have commissioned for future reference. Relevant details from these files can be made available upon request by contacting the support team at cctechsupport@eaton.com with details of the site (address / project name).